Terms of Service | PromptDeck

Last updated: 17 October 2026

1. Who we are and scope

PromptDeck is a service operated by Prompt Deck, 12 rue des lois, Toulouse, France (see the legal notice). These terms apply to your use of the website https://prompt-deck.cloud and the PromptDeck connector for ChatGPT and Claude (together, the "Service"). By creating an account or using the Service, you accept these terms.

2. The Service

PromptDeck turns a rough idea into a prompt by interviewing you one question at a time, in Quick (about 8 questions), Standard (about 15) or Deep (about 25) modes. It can search the web for reference examples and produces a ready-to-paste prompt.

3. Accounts

Sign-in is available through Google only. You must provide accurate information, be at least 16 years old (or have your guardian's authorisation where the law requires it), and keep your account secure. You are responsible for activity under your account. Tell us through the contact form if you suspect unauthorised use.

4. Credits, plans and prices

• Each new account includes 1 free prompt.
• Pro monthly: €9 per month, including 100 credits per month.
• Pro annual: €79 per year, including 200 credits per month.
• A lifetime promo plan may be offered under the conditions stated at purchase.

Credits are consumed when you create prompts, as indicated in the app. Unless stated otherwise at purchase, monthly credits do not roll over and have no cash value. Prices are shown including applicable taxes where required and may change for future periods; we will inform you before a change applies to your subscription.

5. Payment and subscriptions

Payments are processed by Stripe. Subscriptions renew automatically at the end of each billing period until cancelled.

6. Cancellation

You can cancel at any time through Manage subscription. Cancellation takes effect at the end of the current billing period: you keep access and remaining credits until then, and are not charged again. We do not provide partial refunds for unused time, except where the law requires otherwise.

7. Right of withdrawal

If you are an EU consumer, you normally have 14 days from conclusion of the contract to withdraw. Send an unequivocal withdrawal request through the contact form; you do not need to give a reason. Where a refund is due, it will be made within 14 days of notification, using the original payment method unless otherwise agreed.

For digital content supplied immediately without a tangible medium, the withdrawal right is lost only once supply begins following your prior express consent and acknowledgment of that loss, with confirmation provided on a durable medium as required by law. Merely accepting these terms or buying credits is not, by itself, that consent.

For services begun during the withdrawal period at your express request, withdrawal remains possible until full performance. A proportionate amount for the service already supplied may be payable where the legal conditions are met. The right is lost on full performance only with the required prior express consent and acknowledgment. Any waiver applies only where these statutory conditions are actually satisfied.

8. Acceptable use

You agree not to:

• use the Service for unlawful, fraudulent, hateful or harmful purposes;
• attempt to breach security, overload the Service or access others' accounts;
• scrape, resell or reverse engineer the Service except as permitted by law;
• circumvent credit limits or share your account for commercial resale;
• submit content that infringes others' rights, or personal data you have no right to share.

We may suspend or terminate accounts that violate these rules, with notice where reasonable.

9. AI-generated output

Prompts are generated with the help of third-party AI models. Output may be inaccurate, incomplete or unsuitable for your purpose, and similar outputs may be produced for others. You are responsible for reviewing prompts and any results you obtain from using them, particularly for legal, medical, financial or other high-stakes decisions. Do not submit sensitive personal data unnecessarily. See the privacy policy for how data is processed.

10. Intellectual property

You own your prompts. You keep all rights in the ideas and answers you submit and in the prompts generated for you, to the extent permitted by law. You grant us a limited licence to process them solely to provide and secure the Service. The PromptDeck software, brand, design and content remain the property of Prompt Deck or its licensors.

11. Availability and changes

We aim for reliable service but do not guarantee uninterrupted availability. We may update or discontinue features, and may amend these terms; material changes will be announced reasonably in advance, and continued use after the effective date means acceptance.

12. Liability

Nothing in these terms excludes liability that cannot be excluded by law, including for death, personal injury, fraud or gross negligence, or your mandatory consumer rights. Subject to that, the Service is provided "as is", and Prompt Deck is not liable for indirect or consequential losses, loss of profit or data, or for results obtained from AI output. Our total liability for direct damage is limited to the amounts you paid in the 12 months before the event giving rise to the claim.

13. Governing law, courts and mediation

These terms are governed by French law. If you are a consumer, you also benefit from the mandatory protections of the law of your country of residence. Please first contact us via the contact form to resolve any complaint amicably.

Consumers may seek free consumer mediation under Articles L.612-1 and following of the French Consumer Code after first making a written complaint. The designated mediator’s identity, contact details and website must be provided by Prompt Deck; those details are not specified on this page. Request them through the contact form. Failing amicable resolution, the courts of Toulouse have jurisdiction, unless mandatory law gives consumers the right to bring proceedings elsewhere.

14. Contact

Use the contact form.